Difference between pages "5/27/2010 - Banner upgrade June 4 - 7" and "A part of my Dell laptop broke! What do I do?"

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To all faculty, staff, and students:
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If your laptop is part of the MCLA/Dell purchasing program, you can bring it to the HelpDesk for hardware repairs. MCLA's HelpDesk and Office of Computer Support Services employ Dell Certified Systems Experts who can diagnose hardware problems and perform warranty repairs. Having the added benefit of hardware support means that you can bring your Dell laptop to the HelpDesk for any repair work without first deciding if it is a hardware or software problem.
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On the weekend of June 5th Banner will be upgraded from Banner7 to Banner8. Administrative Systems has been working hard over the last 6 months with many offices and departments to test the new version. We are confident that the upgrade will be successful but it is impossible to test everything in a complicated system such as Banner so please be on the lookout for any problems during the week of the 7th and report them immediately to the Help Desk.  
 
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Banner will be shut down on Friday evening, June 4th at 5pm, and database conversion will begin.  The application upgrades will begin on Saturday morning and should be complete by Monday morning June 7th. The system will be open to administrative offices for testing on Monday the 7th but Self Service Banner will not be available to students and faculty until the end of the working day on Monday. If there are any problems with final testing an announcement will be made in First Class.
 
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Self Service Banner includes: Academic reporting for faculty including class rosters and advising tools, access to grades for students, online Applications, registration for courses, transcript requests, etc.
 
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-          Mark Berman, Chief Information Officer
 

Latest revision as of 19:27, 27 January 2021

If your laptop is part of the MCLA/Dell purchasing program, you can bring it to the HelpDesk for hardware repairs. MCLA's HelpDesk and Office of Computer Support Services employ Dell Certified Systems Experts who can diagnose hardware problems and perform warranty repairs. Having the added benefit of hardware support means that you can bring your Dell laptop to the HelpDesk for any repair work without first deciding if it is a hardware or software problem.

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