Difference between pages "Copying a Portfolio" and "How do I submit service requests? (Faculty/Staff)"

From TechHelp@MCLA
(Difference between pages)
Jump to: navigation, search
en>StuHelpDesk
 
 
Line 1: Line 1:
[[image:copy_draft.png]]
+
All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.
  
 +
*Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
 +
* You can email [mailto:CBS-CustomerCare@Xerox.Com CBS-CustomerCare@Xerox.Com] and provide the same information as listed above
 +
* You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:
  
[[image:copy_tools.png|left]]*<b>The next steps are crucial. The Sample Teaching Portfolio is a template. You should not edit this version, as any changes you make will modify the original. Please follow the instructions carefully.</b> Begin by going to Portfolio Tools <b>and selecting</b> Make A Copy. The next screen will ask you for some information. We’d like to recommend the following settings.
+
[[File:Orderservice.png|500px]]
 
 
 
 
*Title: Your Name Student Teaching Portfolio Web Address: use the first part of your MCLA email address, i.e. as1465 then STP. You can use an _ (shift dash) to separate the two or not. You can not leave any spaces. <br><br><br>
 
 
 
[[image:copy_make.png]]
 

Latest revision as of 05:38, 14 February 2023

All BlazerPrint Copiers are covered under a service contract with Connecticut Business Systems (CBS). If the event you experience any malfunction with copiers, a service order should be placed with CBS directly. There are three ways to submit a service order.

  • Call 1-800-842-0009. Please have you equipment ID or serial number available to give the customer care center along with a description of the problem. You can find your ID number on the CBS ID sticker on the front of your Xerox Device.
  • You can email CBS-CustomerCare@Xerox.Com and provide the same information as listed above
  • You can go to their website: https://www.cbs-gisx.com then click on support then service request - see screenshot below:

Orderservice.png