Difference between pages "Media Services" and "Connecting your MCLA managed computer to BlazerPrint (Faculty/Staff)"

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(Mac Users)
 
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==Media Services==
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==Windows Users==
Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA community.
 
<!-- Media Services, located on the second floor of Murdock Hall, provides technical support and setups of [[Technology Enhanced Facilities | instructional technology]] and audio visual equipment campus wide. We schedule and deliver classroom AV equipment and are responsible for sound reinforcement and other media activities at academic, student and administrative functions. Media Services also coordinates activities related to satellite and PolyCom [[Video Conferencing| video conference]] systems, off-air television recording and maintains the faculty [[Media Center | Multimedia Development Lab ]](digital imaging, digital audio and video editing, CD and DVD production). -->
 
  
==Services==
+
Staff who have Windows PCs issued to them by MCLA will automatically have 'BlazerPrint' appear in their list of printers to print to. Select it in your list of available printers and print to it. Your print job will be held in the BlazerPrint virtual printer queue where you can release it on any BlazerPrint copier on campus.  
* Support for classroom AV technology
 
* Online learning support
 
* Live event support
 
* Video conference support
 
* Equipment loan: Laptops, digital cameras, digital audio recorders, projectors and screens.
 
* Video and audio recording and editing
 
* [[Large-Format Printing]]
 
* [[Yodeck]] - Electronic signage maintenance and administration
 
* [[Philo]] - Online TV Streaming Services
 
* DVD/CD duplication
 
* [[Lecture Recording]]
 
  
==Staff==
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In the event you do not have this printer listed, please contact the MCLA Tech Help Desk at 413-662-5276.
Aaron Bieniek, Media Services Manager, Audio Visual Equipment Technician II
 
* Murdock room 114
 
* x5328
 
* A.Bieniek@mcla.edu
 
  
  
Tyler Shaw, Audio Visual Equipment Technician
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==Mac Users==
* Murdock room 114
 
* x5287
 
* tyler.shaw@mcla.edu
 
  
==Contacting Media Services==
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Mac Users need to download a program called 'PaperCut Print Deploy' to access the proper print drivers that offer all finishing options.
The Media Services office is located in Murdock Hall room 114
 
  
*Phone (413) 662-5328 on campus x5328 or (413) 662-5287 on campus x5287
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*1. Ensure your Mac is connected to the on-campus MCLA network through Eduroam (preferred) or Blazernet
 
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*2. [http://papercut:9191/print-deploy/client-setup/macos.html Download the PaperCut Print Deploy Client here]
Email: mediaservices@mcla.edu
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*3. Once the Print Deploy .dmg installer is fully downloaded, open it and click the .pkg file that appears
 
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*4. Follow the installer prompts to complete the installation of the Print Deploy Client
==Requests==
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*5. Open the Print Deploy client located in the top right corner of your screen. Icon looks like this: [[File:Printdeployicon.png]]
Requests can be made directly with the office of Media Services or through the student affairs office’s [https://nextgensso.com/sp/startSSO.ping?PartnerIdpId=http://sts.mcla.edu/adfs/services/trust&TargetResource=https%3a%2f%2fdynamicforms.ngwebsolutions.com%2fSubmit%2fStart%2f5d048d55-e9b0-441c-a1e1-2257baa5b180 Non-Classroom Space Request Form]
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*6. Click on 'View my printers'
This form can also be found on the MCLA portal page.
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*7. Confirm 'BlazerPrint' is installed
Be sure to list your AV requirements on this form. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks in advance.
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*8. Print a document to BlazerPrint then open the printer icon that shows in the dock.
 
+
*9. You will see that your job will be waiting for authentication, click the reload icon on the print job
Please contact us if you have any questions regarding classroom technology or any of our other services.
+
*10. Enter your A number and password in the login prompt and select 'Remember this password in my keychain'
==<div id="hours">Hours Of Operation - Media Services</div>==
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*11. Once authorized the document will process through the BlazerPrint printer queue. Any future jobs will process without the need to enter your credentials until your password changes at which point you'll need to update your keychain password.
 
 
<center><table CELLSPACING=0 CELLPADDING=5 WIDTH="500" >
 
 
 
<tr>
 
 
 
<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Day</font></font></font></b></td>
 
<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Open</font></font></font></b></td>
 
<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Close</font></font></font></b></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#CCCCCC">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>4:00pm</font></font></font></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#FFFFFF">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#CCCCCC">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#FFFFFF">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#CCCCCC">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Friday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#FFFFFF">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Saturday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>variable</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>variable</font></font></font></td>
 
 
 
</tr>
 
 
 
<tr BGCOLOR="#CCCCCC">
 
 
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Sunday</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td>
 
<td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td>
 
 
 
</tr>
 
 
 
</table></center>
 
 
 
<!-- ==Resources==
 
 
 
* [[Philo]] - Online TV Streaming Services
 
* [[Large-Format Printing]] -->
 

Latest revision as of 01:02, 16 February 2023

Windows Users

Staff who have Windows PCs issued to them by MCLA will automatically have 'BlazerPrint' appear in their list of printers to print to. Select it in your list of available printers and print to it. Your print job will be held in the BlazerPrint virtual printer queue where you can release it on any BlazerPrint copier on campus.

In the event you do not have this printer listed, please contact the MCLA Tech Help Desk at 413-662-5276.


Mac Users

Mac Users need to download a program called 'PaperCut Print Deploy' to access the proper print drivers that offer all finishing options.

  • 1. Ensure your Mac is connected to the on-campus MCLA network through Eduroam (preferred) or Blazernet
  • 2. Download the PaperCut Print Deploy Client here
  • 3. Once the Print Deploy .dmg installer is fully downloaded, open it and click the .pkg file that appears
  • 4. Follow the installer prompts to complete the installation of the Print Deploy Client
  • 5. Open the Print Deploy client located in the top right corner of your screen. Icon looks like this: Printdeployicon.png
  • 6. Click on 'View my printers'
  • 7. Confirm 'BlazerPrint' is installed
  • 8. Print a document to BlazerPrint then open the printer icon that shows in the dock.
  • 9. You will see that your job will be waiting for authentication, click the reload icon on the print job
  • 10. Enter your A number and password in the login prompt and select 'Remember this password in my keychain'
  • 11. Once authorized the document will process through the BlazerPrint printer queue. Any future jobs will process without the need to enter your credentials until your password changes at which point you'll need to update your keychain password.