Difference between revisions of "Reset a Lost MCLA Account Password"

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*3. '''Complete two''' of the verification methods listed on the left (Phone Call, SMS Text, Security Questions or Alternate Email).
 
*3. '''Complete two''' of the verification methods listed on the left (Phone Call, SMS Text, Security Questions or Alternate Email).
 
*4. Enter new password.
 
*4. Enter new password.
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To Reset a Lost MCLA Account Password through Banner:
 
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*1. Go to http://techhelp.mcla.edu/banner
 
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*2. Login using your Self Service Banner account ([[Logging into Self-Service Banner for the first time|Banner Login Instructions]])
 
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*3. Click the ''''Lost Your MyMCLA Account Password?'''' link located on the main menu of Banner.
 
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*4. Use the temporary password that is generated to login to https://sso.mcla.edu
 
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*4. Set a new password which should be a combination of numbers as well as letters. You should also include a special character (!,$,@,etc.)
 
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*5. Confirm the password has been reset by logging into http://sso.mcla.edu with your reset MCLA password.
 

Latest revision as of 14:47, 5 October 2021

To Reset a Lost MCLA Account Password using Microsoft's Self-Service Password Reset Tool:

  • 1. Go to https://passwordreset.microsoftonline.com
  • 2. Type your A number with @mcla.edu at the end of it (Example: A10001000@mcla.edu)
  • 3. Complete two of the verification methods listed on the left (Phone Call, SMS Text, Security Questions or Alternate Email).
  • 4. Enter new password.
Retrieved from "https://techhelp.mcla.edu/index.php?title=Reset_a_Lost_MCLA_Account_Password&oldid=6736"