Difference between revisions of "Reset a Lost MCLA Account Password"

Latest revision as of 14:47, 5 October 2021

To Reset a Lost MCLA Account Password using Microsoft's Self-Service Password Reset Tool:

1. Go to https://passwordreset.microsoftonline.com
2. Type your A number with @mcla.edu at the end of it (Example: A10001000@mcla.edu)
3. Complete two of the verification methods listed on the left (Phone Call, SMS Text, Security Questions or Alternate Email).
4. Enter new password.

@@ Line 5: / Line 5: @@
 *3. '''Complete two''' of the verification methods listed on the left (Phone Call, SMS Text, Security Questions or Alternate Email).
 *4. Enter new password.
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-To Reset a Lost MCLA Account Password through Banner:
-*1. Go to http://techhelp.mcla.edu/banner
-*2. Login using your Self Service Banner account ([[Logging into Self-Service Banner for the first time|Banner Login Instructions]])
-*3. Click the ''''Lost Your MCLA Account Password?'''' link located on the main menu of Banner.
-*4. Use the temporary password that is generated to login to https://portal.mcla.edu
-*4. Set a new password which should be a combination of numbers as well as letters. You should also include a special character (!,$,@,etc.)
-*5. Confirm the password has been reset by logging into http://portal.mcla.edu with your reset MCLA password.