Changes

MCLA provides remote access to software using Azure Virtual Desktop (AVD). This service allows MCLA students, faculty and staff to access license software typically found in our computer labs 24/7, from anywhere. With the ability to access this system with just a web browser, users can have the flexibility to connect using a tablet, phone, Mac, PC, Chromebook. Users also have the ability to download a more robust Remote Desktop client that provides an optimized experience. Because the process is cloud-based, the experience is identical for all users[[Image:Silliman.png|right]]

==How You do not have to Access via Web Browser==be on campus to activate your account. The MCLA ID and password is used for authentication purposes for services such as campus computer access, wireless network access and MCLA email. Get familiar with the user [[Policies and Forms | policies]] that you must agreed upon during this MCLA account activation. You can refer back to them on our [[Policies and Forms | policy page]].

*1. Go to the following address: https://client.wvd.microsoft.com/arm/webclient/*==Step 2. Login with your MCLA Account (A number@mcla.edu)*3. You will see icons for each course program offered. Open the program you'd like to access.[[File:Avd1a.PNG|200px]]*4. The following screen will pop - Set up asking your approval to authorize access to certain local resources. Voice Mail==

[[image:avd1*Set up your telephone and voice mail.png|400px]]Any requests relating to the MCLA telecom system should be directed to the Help Desk at 413-662-5276.

*'''Printer:''' Refers A guide has been provided to being able to print a document within your virtual desktop to a printer that is connected to your local computer. *'''Clipboard:''' Refers to copying/pasting text or images. *'''File Transfer:''' Refers to allowing help you to copy files from set up your local computer to your virtual desktop. *You can check Don’t ask me again to remember these settings[[Voicemail_Setup|voicemail]] located in the [[Telecommunications]] section.

*5. Enter By default, voicemail is sent directly to your MCLA Account Credentials at the prompt.[[image:Avd2.PNG|400px]]*6. Please wait while the application loads remotelycollege e-mail. You can see its status by clicking If you would like to change this setting, please contact the 'show details' optionHelp Desk.

==How to Access via Remote Desktop App (Optional)Step 3 - Set up Your Computer==

As an alternative to using a web browser to access AVD, you *[[Computer Support Services | Computer Purchasing]] - Any new computer or computer related purchases for your department must go through [[Computer Support Services]]. [[Computer Support Services]] can install the Microsoft Remote Desktop application then use it to connect to AVD. This will work for Windows users onlybe contacted by phone at (413)-662-5510.

*1Computer Installs - Computer hardware or software installs are coordinated through the [[MCLA Computer HelpDesk]]. Download Please contact the client [[MCLA Computer HelpDesk | HelpDesk]] at (413)-662-5276 for any requests.  *Setup connection to the [[Connecting_to_BlazerNet|BlazerNet]] Wireless Network– The wireless network is available in various buildings on campus. For instructions on how to configure your laptop to access the [[Connecting_to_BlazerNet|BlazerNet]] wireless network see the[[Network | network section here]]. ==Step 4 - Getting Familiar with Technology==  Many answers to frequently asked questions about the computer resources available at MCLA can be found on on this site. The following is a brief list of the technology services available to you as an MCLA employee.  *[[Office 365 | MyMCLA Portal (Office 365)]] - MCLA has a single-sign on portal site that is integrated with Office 365. It is the gateway to email, calendaring, announcements and discussion areas. To access [[Office 365]] you must go through the account activation found on step one. The website to the portal is:  *https://goportal.microsoftmcla.com/fwlink/?linkid=2068602edu *2[[Student Information System | Banner]] (Faculty Only) – Banner allows access to the student record system through the web. Open the file once it's downloaded This includes access to class rosters and go through also includes the install promptsability to e-mail your whole class.  *3[[Canvas]] (Faculty Only) – [[Canvas]] is an online course area available to faculty members. Open Course areas are set up by faculty request at the start of the Remote Desktop app once fully installedsemester.*4This request will also enroll students who have registered for the course. Now that it This is openpossible only if you have had Canvas training through the [[Academic Technology]] center, click Subscribe or if you've had prior experience with URL[[Canvas]]. Enter  *[[Technology Enhanced Facilities | Classroom Technology]] – To become familiar with classroom technology please visit the [[Technology Enhanced Facilities]] section. ==Step 5 - Using Technology in your Course (Faculty Only)== The MCLA A number with @[http://www.mcla.edu /About_MCLA/admin/academic-technology/index Academic Technology] Center is a resource to provide faculty development, consultation, and collaborative partnerships to support the use of technology in teaching and then click Nextresearch initiatives at MCLA.*5. You should now see Faculty members are encouraged to meet with the course programs available to select from[http://www. Double click one to openmcla.*6edu/About_MCLA/admin/academic-technology/index Academic Technology] department. Login with your MCLA accountThe [http://www. *7mcla. Please wait till the application fully loadsedu/About_MCLA/admin/academic-technology/index Academic Technology] department is located in Murdock Hall, you second floor. They can click 'show details' to watch the loading statusalso be reached by phone at 413-662-5397.