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[[Image:SillimanDell.pnggif|right]][[Image:wireless_image.gif|right]]==Description==MCLA offers various services to its community to aid in computing. Through a special license agreement with Microsoft, MCLA now offers [[E-Academy| Microsoft software]] to all faculty, staff and students. Other offerings include a discount laptop which is provided as part of [[MCLAs Laptop Initiative]] program. Owners of this program laptop are entitled to full on-site repair services through the [[MCLA Computer HelpDesk]].

==Step 1 - Activate Your MyMCLA AccountInformation about Computing Hardware/Software==

Employees will need their 'A' numbers *[[MCLAs Laptop Initiative]] - How to start purchase the account creation processLaptop Initiative program laptop. This 'A' number is also known as the Banner ID number which can be obtained from the Human Resources office*[[Laptop Minimum Hardware Requirements]] - Minimum laptop requirements for MCLA students.*[[Core Supported Software Guidelines]] - official list of MCLA supported software. Phone: *[[Azure Virtual Desktop (413AVD) 662]] -5596Information about MCLA's desktop virtualization service. Once *[[Dynamic Forms]] - Learn about MCLA's paperless workflow system*[[Microsoft Office Lens]] - Learn about this is obtained app that enables you can to use this number to follow these steps for setup:your phone as a document scanner.

*1. Go to http:==Computing Hardware//techhelp.mcla.edu/banner*2. Enter your ID in the "MCLA ID (A#):" field (Ensure you include the A)*3. Enter your birth date (MMDDYY format) in the "PIN" (If the DOB does not work, please call our administrative systems department at 413-662-5295)*4. You will then be asked to set a new PIN of your choice.*5. Once your PIN has been setup, you will be logged in to the main menu.*6. Click the 'Claim Your MyMCLA Account' link.*7. Follow the account claim procedure, setting a password at the end which should be a combination of numbers as well as letters.*8. Confirm activation is complete by logging into http://sso.mcla.edu with your newly setup MyMCLA account.Software Guides==

You do not have to be on campus *[[Install Sophos Antivirus]]*[[Install Office 365 ProPlus]]*[[MCLAs Laptop Initiative | Purchasing the Dell/MCLA program laptop]]*[[Student Laptop FAQ]]*[[Installing the International Keyboard in Windows XP/Vista]] - This guide will help you configure your Windows system to activate your account. The MCLA ID and password is used for authentication purposes for services such as campus computer access, wireless network access and MCLA emailtype Spanish accents. Get familiar with the user *[[Policies and Forms Install VMware Horizon Client| policiesVMware View ]] that you must agreed upon during this - Download and installation instructions for MCLA account activation's virtualization environment. You can refer back to them on our *[[Policies and Forms | policy pageYOURLS - MCLA's URL Shortener]].

==Step 2 - Set up Voice MailFAQ about Computing Hardware/Software==

*Set up your telephone and voice mail. Any requests relating to the MCLA telecom system should be directed to the Help Desk at 413-662-5276.  *A guide has been provided to help you set up your [[Voicemail_Setup|voicemailMy computers software is completely beyond repair! How do I reformat and reinstall Windows?]] located in the [[Telecommunications]] section. *By default, voicemail is sent directly to your college e-mail. If you would like to change this setting, please contact the Help Desk. ==Step 3 - Set up Your Computer== *[[Computer Support Services | Computer Purchasing]] - Any new computer or My computer related purchases for your department must go through [[Computer Support Services]]. [[Computer Support Services]] can be contacted by phone at (413)-662-5510.  *Computer Installs - Computer hardware or software installs are coordinated through the [[MCLA Computer HelpDesk]]. Please contact the [[MCLA Computer HelpDesk | HelpDesk]] at (413)-662-5276 for any requests.  *Setup connection to the [[Connecting_to_BlazerNet|BlazerNet]] Wireless Network– The wireless network is available in various buildings on campus. For instructions on how to configure your laptop to access the [[Connecting_to_BlazerNet|BlazerNet]] wireless network see the[[Network | network section here]]. ==Step 4 - Getting Familiar came bundled with Technology==  Many answers to frequently asked questions about the computer resources available at MCLA can be found on on this site. The following is a brief list of the technology services available to you as an MCLA employee.  *[[Office 365 | MyMCLA Portal (Office 365)]] - MCLA has a single-sign on portal site that is integrated with Office 365. It is the gateway to emailnetwork cable, calendaring, announcements and discussion areas. To access [[Office 365]] you must go through but it doesn't fit the account activation found on step onewiring in my house. The website to the portal is: *https://portal.mcla.edu *[[Student Information System | Banner]] (Faculty Only) – Banner allows access to the student record system through the web. This includes access to class rosters and also includes the ability to e-mail your whole class.  *[[Canvas]] (Faculty Only) – [[Canvas]] is an online course area available to faculty members. Course areas are set up by faculty request at the start A part of the semester. This request will also enroll students who have registered for the course. This is possible only if you have had Canvas training through the [[Academic Technologymy Dell laptop broke! What do I do?]] center, or if you've had prior experience with [[Canvas]].  *[[Technology Enhanced Facilities | Classroom Technology]] – To become familiar with classroom technology please visit the [[Technology Enhanced Facilities]] section. ==Step 5 - Using Technology in your Course (Faculty Only)== The MCLA [http://www.mcla.edu/About_MCLA/admin/academic-technology/index Academic Technology] Center is a resource to provide faculty development, consultation, and collaborative partnerships to support the use of technology in teaching and research initiatives at MCLA. Faculty members are encouraged to meet with the [http://www.mcla.edu/About_MCLA/admin/academic-technology/index Academic Technology] department. The [http://www.mcla.edu/About_MCLA/admin/academic-technology/index Academic Technology] department is located in Murdock Hall, second floor. They can also be reached by phone at 413-662-5397.