Difference between pages "SpectrumU" and "Media Services"

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SpectrumU is a live TV service available to all resident students at MCLA. The service streams live video content to user's devices that are connected to the MCLA network. Over 200 channels are available through this service. For a full list of channels please [https://techhelp.mcla.edu/images/d/df/Spectrum_Flyer_2021.pdf refer to this guide.]
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==Media Services==
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Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA community.
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<!-- Media Services, located on the second floor of Murdock Hall, provides technical support and setups of [[Technology Enhanced Facilities | instructional technology]] and audio visual equipment campus wide. We schedule and deliver classroom AV equipment and are responsible for sound reinforcement and other media activities at academic, student and administrative functions. Media Services also coordinates activities related to satellite and PolyCom [[Video Conferencing| video conference]] systems, off-air television recording and maintains the faculty [[Media Center | Multimedia Development Lab ]](digital imaging, digital audio and video editing, CD and DVD production). -->
  
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Note: SpectrumU access is available on the MCLA campus, only; it will not work over a VPN connection or off-campus.
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==Services==
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* Support for classroom AV technology
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* Online learning support
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* Live event support
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* Video conference support
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* Equipment loan: Laptops, digital cameras, digital audio recorders, projectors and screens.
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* Video and audio recording and editing
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* [[Large-Format Printing]]
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* [[Yodeck]] - Electronic signage maintenance and administration
 +
* [[Philo]] - Online TV Streaming Services
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* DVD/CD duplication
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* [[Lecture Recording]]
  
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<youtube>uuF1O8t4OI0</youtube>
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==Staff==
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Aaron Bieniek, Media Services Manager, Audio Visual Equipment Technician II
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* Murdock room 114
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* x5328
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* A.Bieniek@mcla.edu
  
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==How to watch SpectrumU==
 
  
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*Ensure your device is connected to the 'Blazernet' wireless network
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Benjamin Warner, Audio Visual Equipment Technician I
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* Murdock room 114
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* x5287
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*Benjamin.Warner@mcla.edu
  
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*Download the "SpectrumU" app or connect using the web browser on your device.
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==Contacting Media Services==
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[https://itunes.apple.com/us/app/spectrumu/id827887111 Apple IOS (IPhone & IPads)] | [https://play.google.com/store/apps/details?id=com.charter.university Andriod/Google Play] | [https://www.amazon.com/Spectrum-SpectrumSpectrumU/dp/B0787DDDRQ Amazon App] <br>
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The Media Services office is located in Murdock Hall room 114
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*Web browser users simply navigate to https://watch.spectrum.net while connected to the oncampus network (Blazernet). <br>
 
  
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==SpectrumU is supported on the following devices:==
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*Phone (413) 662-5328 on campus x5328 (Aaron) or (413) 662-5287 on campus x5287 (Ben)
  
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===Mobile Devices===
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Email: mediaservices@mcla.edu
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*iPhone, iPad or iPod touch running iOS 8 or above
 
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*All major Android smartphones and tablets running Android 4.2 or above
 
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*Kindle Fire Phone, all Kindle Fire models except for the 1st generation model
 
  
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===Laptops,Desktops, Smart TVs with browsers (https://watch.spectrum.net/)===
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==Requests==
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*PC: IE 11, Chrome 43 or newer, Firefox 45 or newer, MS Edge 12 or newer
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Requests can be made directly with the office of Media Services or through the student affairs office’s [https://dynamicforms.ngwebsolutions.com/Submit/Page?form=0835d890-b164-40e8-bb10-0bca84bbbded&page=466452&token=peF2Ii9bMSN9761OAkHt33d2EPJ7enrsaA-yiLqSfBM Non-Classroom Space Request Form]
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*Mac: Safari 7 or newer, Firefox 45 or newer, Chrome 43 or newer
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This form can also be found on the MCLA portal page.
 +
Be sure to list your AV requirements on this form. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks in advance.
 +
 
 +
Please contact us if you have any questions regarding classroom technology or any of our other services.
 +
 
 +
==<div id="hours">Hours Of Operation - Media Services</div>==
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 +
<center><table CELLSPACING=0 CELLPADDING=5 WIDTH="500" >
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<tr>
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<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Day</font></font></font></b></td>
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<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Open</font></font></font></b></td>
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<td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Close</font></font></font></b></td>
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 +
</tr>
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<tr BGCOLOR="#CCCCCC">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>4:00pm</font></font></font></td>
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 +
</tr>
 +
 
 +
<tr BGCOLOR="#FFFFFF">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td>
 +
 
 +
</tr>
 +
 
 +
<tr BGCOLOR="#CCCCCC">
 +
 
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td>
 +
 
 +
</tr>
 +
 
 +
<tr BGCOLOR="#FFFFFF">
 +
 
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td>
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 +
</tr>
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 +
<tr BGCOLOR="#CCCCCC">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Friday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>7:00pm</font></font></font></td>
 +
 
 +
</tr>
 +
 
 +
<tr BGCOLOR="#FFFFFF">
 +
 
 +
<td><font face="verdana,arial"><font color="#666666"><font size=-1>Saturday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00am</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>5:00pm</font></font></font></td>
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 +
</tr>
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<tr BGCOLOR="#CCCCCC">
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>Sunday</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td>
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<td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td>
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</tr>
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</table></center>
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<!-- ==Resources==
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* [[Philo]] - Online TV Streaming Services
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* [[Large-Format Printing]] -->

Latest revision as of 17:01, 29 November 2023

Media Services

Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA community.

Services

  • Support for classroom AV technology
  • Online learning support
  • Live event support
  • Video conference support
  • Equipment loan: Laptops, digital cameras, digital audio recorders, projectors and screens.
  • Video and audio recording and editing
  • Large-Format Printing
  • Yodeck - Electronic signage maintenance and administration
  • Philo - Online TV Streaming Services
  • DVD/CD duplication
  • Lecture Recording

Staff

Aaron Bieniek, Media Services Manager, Audio Visual Equipment Technician II

  • Murdock room 114
  • x5328
  • A.Bieniek@mcla.edu


Benjamin Warner, Audio Visual Equipment Technician I

  • Murdock room 114
  • x5287
  • Benjamin.Warner@mcla.edu

Contacting Media Services

The Media Services office is located in Murdock Hall room 114

  • Phone (413) 662-5328 on campus x5328 (Aaron) or (413) 662-5287 on campus x5287 (Ben)

Email: mediaservices@mcla.edu

Requests

Requests can be made directly with the office of Media Services or through the student affairs office’s Non-Classroom Space Request Form This form can also be found on the MCLA portal page. Be sure to list your AV requirements on this form. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks in advance.

Please contact us if you have any questions regarding classroom technology or any of our other services.

Hours Of Operation - Media Services

Day Open Close
Monday 8:00am 4:00pm
Tuesday 8:00am 7:00pm
Wednesday 8:00am 7:00pm
Thursday 8:00am 7:00pm
Friday 8:00am 7:00pm
Saturday 9:00am 5:00pm
Sunday CLOSED CLOSED


Retrieved from "https://techhelp.mcla.edu/index.php?title=SpectrumU&oldid=7595"