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Mac Users
==Media ServicesWindows Users==Media Services, as part of Computer Support Services, provides a number of AV related services to all members of the MCLA community.<!-- Media Services, located on the second floor of Murdock Hall, provides technical support and setups of [[Technology Enhanced Facilities | instructional technology]] and audio visual equipment campus wide. We schedule and deliver classroom AV equipment and are responsible for sound reinforcement and other media activities at academic, student and administrative functions. Media Services also coordinates activities related to satellite and PolyCom [[Video Conferencing| video conference]] systems, off-air television recording and maintains the faculty [[Media Center | Multimedia Development Lab ]](digital imaging, digital audio and video editing, CD and DVD production). -->
==Services==* Support for classroom AV technology* Online learning support* Live event support* Video conference support* Equipment loan: Laptops, digital cameras, digital audio recorders, projectors Staff who have Windows PCs issued to them by MCLA will automatically have 'BlazerPrint' appear in their list of printers to print to. Select it in your list of available printers and screensprint to it. Your print job will be held in the BlazerPrint virtual printer queue where you can release it on any BlazerPrint copier on campus.* Video and audio recording and editing* [[Large-Format Printing]]* [[Yodeck]] - Electronic signage maintenance and administration* [[Philo]] - Online TV Streaming Services* DVD/CD duplication* [[Lecture Recording]]
==Staff==Aaron BieniekIn the event you do not have this printer listed, Media Services Manager, Audio Visual Equipment Technician II* Murdock room 114 * x5328 * A.Bieniek@mclaplease contact the MCLA Tech Help Desk at 413-662-5276.edu
Tyler Shaw, Audio Visual Equipment Technician* Murdock room 114 * x5287 * tyler.shaw@mcla.edu==Mac Users==
==Contacting Media Services==The Media Services office is located in Murdock Hall room 114Mac Users need to download a program called 'PaperCut Print Deploy' to access the proper print drivers that offer all finishing options.
*Phone (413) 6621. Ensure your Mac is connected to the on-5328 on campus x5328 or MCLA network through Eduroam (413preferred) 662-5287 on campus x5287 or Blazernet Email: mediaservices@mcla*2.edu ==Requests==Requests can be made directly with the office of Media Services or through the student affairs office’s [httpshttp://nextgensso.com/sp/startSSO.ping?PartnerIdpId=httppapercut:9191/print-deploy/sts.mcla.edu/adfs/servicesclient-setup/trust&TargetResource=https%3a%2f%2fdynamicformsmacos.ngwebsolutions.com%2fSubmit%2fStart%2f5d048d55-e9b0-441c-a1e1-2257baa5b180 Non-Classroom Space Request Formhtml Download the PaperCut Print Deploy Client here]This form can also be found on *3. Once the Print Deploy .dmg installer is fully downloaded, open it and click the MCLA portal page.pkg file that appearsBe sure *4. Follow the installer prompts to list your AV requirements on this formcomplete the installation of the Print Deploy Client*5. If you have questions about your specific needs for an event please contact us. Requests for event support should be made at least 2 weeks Open the Print Deploy client located in advance. Please contact us if you have any questions regarding classroom technology or any the top right corner of our other servicesyour screen.==<div id="hours">Hours Of Operation - Media Services</div>==  <center><table CELLSPACING=0 CELLPADDING=5 WIDTH="500" > <tr> <td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Day</font></font></font></b></td><td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Open</font></font></font></b></td><td><b><font face="verdana,arial"><font color="#666666"><font size=-1>Close</font></font></font></b></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Monday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8Icon looks like this:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>4[[File:00pm</font></font></font></td>Printdeployicon.png]]*6. Click on 'View my printers'</tr>*7. Confirm 'BlazerPrint' is installed <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Tuesday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>*8:00am</font></font></font></td>. Print a document to BlazerPrint then open the printer icon that shows in the dock.<td><font face="verdana,arial"><font color="#666666"><font size=-1>*9:00pm</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana. You will see that your job will be waiting for authentication,arial"><font color="#666666"><font size=-1>Wednesday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td> </tr> <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Thursday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Friday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>8:00am</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>9:00pm</font></font></font></td> </tr> <tr BGCOLOR="#FFFFFF"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Saturday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>variable</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>variable</font></font></font></td> </tr> <tr BGCOLOR="#CCCCCC"> <td><font face="verdana,arial"><font color="#666666"><font size=-1>Sunday</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td><td><font face="verdana,arial"><font color="#666666"><font size=-1>CLOSED</font></font></font></td> </tr> </table></center> <!-- ==Resources==click the reload icon on the print job* [[Philo]] - Online TV Streaming Services10. Enter your A number and password in the login prompt and select 'Remember this password in my keychain'* [[Large-Format Printing]] -->11. Once authorized the document will process through the BlazerPrint printer queue. Any future jobs will process without the need to enter your credentials until your password changes at which point you'll need to update your keychain password.

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