Difference between revisions of "Where is the history feature in Office 365? Can I see if recipients have read my e-mail to them?"

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To request a read receipt for an outgoing message in OWA, click the extended menu while composing a message and click '''show message options'''.  
 
To request a read receipt for an outgoing message in OWA, click the extended menu while composing a message and click '''show message options'''.  
  
[[Image:Readrec1.png]]
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[[Image:EmailReceipts1.png]]
  
 
Once the message options box appears, check '''Request a read receipt''' and click '''OK'''.  
 
Once the message options box appears, check '''Request a read receipt''' and click '''OK'''.  
  
[[Image:Readrec2.png]]
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[[Image:EmailReceipts2.png]]
  
Please note that read receipts may be denied answer by recipients and therefore this feature is not a fool-proof way to ensure that messages have been received.
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User's who receive messages with read receipts in OWA may see the following message upon opening:
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[[Image:EmailReceipts3.png]]
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When the user has opened a message with read receipt enabled you will receive an email notifying you.
  
User's who receive messages with read receipts in OWA may see the following message upon opening:
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[[Image:EmailReceipts4.png]]
  
[[Image:Readrec3.png]]
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In iOS Mail, and e-mail for Android, read receipt responses are sent by default. '''Please note that some mail clients may allow user's to neglect sending read receipt responses.
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'''

Latest revision as of 13:38, 20 May 2020

A read receipt confirms if your email was opened by the recipient.

To request a read receipt for an outgoing message in OWA, click the extended menu while composing a message and click show message options.

EmailReceipts1.png

Once the message options box appears, check Request a read receipt and click OK.

EmailReceipts2.png

User's who receive messages with read receipts in OWA may see the following message upon opening:

EmailReceipts3.png

When the user has opened a message with read receipt enabled you will receive an email notifying you.

EmailReceipts4.png

In iOS Mail, and e-mail for Android, read receipt responses are sent by default. Please note that some mail clients may allow user's to neglect sending read receipt responses.