Reset a Lost MCLA Account Password

From TechHelp@MCLA
Revision as of 19:56, 11 August 2021 by A10001222 (talk | contribs)
Jump to: navigation, search

To Reset a Lost MCLA Account Password using Microsoft's Self-Service Password Reset Tool:

  • 1. Go to https://passwordreset.microsoftonline.com
  • 2. Type your A number with @mcla.edu at the end of it (Example: A10001000@mcla.edu)
  • 3. Complete two of the verification methods listed on the left (Phone Call, SMS Text, Security Questions or Alternate Email).
  • 4. Enter new password.



To Reset a Lost MCLA Account Password through Banner:

  • 1. Go to http://techhelp.mcla.edu/banner
  • 2. Login using your Self Service Banner account (Banner Login Instructions)
  • 3. Click the 'Lost Your MCLA Account Password?' link located on the main menu of Banner.
  • 4. Use the temporary password that is generated to login to https://portal.mcla.edu
  • 4. Set a new password which should be a combination of numbers as well as letters. You should also include a special character (!,$,@,etc.)
  • 5. Confirm the password has been reset by logging into http://portal.mcla.edu with your reset MCLA password.
Retrieved from "https://techhelp.mcla.edu/index.php?title=Reset_a_Lost_MCLA_Account_Password&oldid=6672"