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Tech Help is designed for students, faculty and staff to be able to find centralized information about our technology services at MCLA. It is your one-stop-shop for MCLA technology news, instructions, guides, and answers. If you do not find what you are looking for, please contact the MCLA Computer HelpDesk at (413)-662-5276.

New User Guides

If you are new to the MCLA community or just want to get started with technology at MCLA, please review this step by step guide.

• Faculty and Staff - Getting Started
• Student - Getting Started
• Online Student - Getting Started

About Us

MCLA has various departments associated with its technology services. In this section you can learn who we are and how we contribute to the technology services found at MCLA.

• MCLA Computer HelpDesk
• Academic Technology
• Administrative Systems
• Computer Support Services
• Media Services
• Telecommunications

Help Resources

Here you will be able to browse through the information populated on this site. The fully functional 'Search' (top left) can also be used to find the information you seek.

• Student Information System - (Banner)
• E-mail Communication - (Office 365)
• Computing Hardware and Software
• Network
• User ID and Password
• IT Policies and Procedures
• Technology Enhanced Facilities
• Learning Management - Canvas
• Library and Research
• MCLA's Laptop Initiative - (Student Laptop Purchasing Information)

News and Alerts

Get the latest information on what we have changed or added to our technology services. You will also find any critical announcements that users should know here.

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Feedback

The technology services group at MCLA is committed to providing services that suit the needs of the students, faculty and staff. Please take the time to give us feedback on how we are doing and/or how to make our services suit your needs more effectively.

Email Us!